Privacy Policy

This Privacy Policy describes how Handypilo collects, uses, discloses, and protects personal information when you visit handypilo.com, purchase a product, contact us, or otherwise interact with our services.

Information We Collect

Depending on how you interact with Handypilo, we may collect information including:

Name
Email address
Telephone number
Billing and shipping addresses
Order and transaction information
Device and browser information
IP address
Website activity and interaction information
Customer service communications

How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Arrange shipping and delivery
Process returns and refunds
Provide customer service
Communicate regarding orders
Maintain and improve our website
Detect and prevent fraud or misuse
Comply with applicable legal obligations

Payment Information

Payments are processed through payment providers made available through our online store. These providers may collect and process payment information according to their own privacy and security practices.

Cookies and Similar Technologies

Handypilo may use cookies and similar technologies to operate website functions, remember preferences, understand website activity, improve our services, and support analytics or advertising where applicable.

Sharing Personal Information

We may share information with service providers when reasonably necessary to operate our business, including payment processors, shipping carriers, fulfillment providers, website service providers, analytics providers, and customer service providers.

We do not sell personal information simply in exchange for monetary payment.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain transaction records, provide customer support, prevent fraud, and comply with applicable legal obligations.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights regarding your personal information, including rights to request access, correction, deletion, or information about how your data is processed.

To submit a privacy request, contact service@handypilo.com. We may need to verify your identity before processing certain requests.

Children's Privacy

Our services are not intended for children to make purchases independently. We do not knowingly seek to collect personal information from children in violation of applicable law.

Data Security

We use reasonable administrative and technical measures designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.