Shipping Policy

Thank you for shopping with Handypilo. We work to process and ship orders as efficiently as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Estimated Delivery Time

Most orders are expected to arrive within approximately 7–15 business days after shipment.

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs procedures, weather conditions, transportation disruptions, or other circumstances outside our reasonable control.

Shipping Fees

Applicable shipping charges, if any, will be clearly displayed during checkout before you complete your purchase.

If a free-shipping promotion is available, the applicable terms or minimum purchase requirements will be displayed on our website or during checkout.

Order Tracking

When tracking information is available, it may be sent to the email address provided when the order was placed.

Please allow time for the carrier's tracking system to update after your order has been shipped.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information.

If you notice an error in your delivery address, please contact us at service@handypilo.com as soon as possible. Once an order has entered the shipping process, we cannot guarantee that the address can be changed.

Delayed or Undeliverable Packages

Handypilo is not responsible for delays caused by circumstances outside our reasonable control. If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be shipped again.